Frequently Asked Questions



Q Are these gazebo kits or fully-assembled gazebos?
A All of the prices listed on our website are for gazebos delivered in modular kit form. Professional factory assembly is available for an extra charge to select areas. All Dealers have professional installation crews which you can hire.
Q How will my gazebo be shipped to me?
A Your gazebo will be delivered on a flatbed truck or by a local dealer on their vehicle.
Q How does a factory-assembled gazebo get to its exact location?
A If your gazebo is arriving fully-assembled, you'll need roughly 2' of additional clearance to back up the truck and speciality trailer to unload and roll the gazebo to your prepared solid,level foundation. Optionally, the gazebo can be craned into the location for an additional fee.
Q I'm ordering a gazebo in modular kit form. Do you supply the necessary hardware?
A Yes. A box of hardware is included with all gazebo kits, consisting of stainless steel screws, galvanized bolts and nails, and metal connectors and fasteners. Our gazebos are built for maximum structural strength, shearing power, and harsh weather elements. Please use all the hardware that is supplied for structural purposes. Along with your hardware, you'll receive easy-to-follow instructions for assembly of your gazebo. Video Installation instruction is available for all gazebos on the Countryside Gazebos of America website. All client may ask their local Dealer for a password to visit this area.
Q How difficult is assembly?
A You will recieve a shrink wrapped package of pre-assembled components with a set of installation instructions. Everything is pre-cut just fasten completed floor sections; screens install underneath to keep out bugs. Wall sections insert and fasten securely into the floor. Upper and lower rail sections install with ease between support posts. Roof panels sit atop the wall plate; you finish the ridge and place the cupola, and your gazebo is complete. Screens and door with lock are mounted inside the wall sections and are held in place with decorative trim. Concrete slabs are not a requirement; the gazebo can easily be anchored on earth. All holes are predrilled to avoid splitting & help with easy, accurate installation. Most gazebo installations can be done with a capable two-man crew in one to two days.
Q I've ordered a gazebo in kit form, and I have a question about installation. Can you help me?
A Absolutely. If you have any questions about assembling your gazebo, you can contact your local Dealer who's installation experts will provide guidance, in any way possible. We have many available methods of assistance, including installation booklets and installation videos online.
Q What kind of wood is used?
A The pine lumber used in the construction of our Select Style gazebos is a treated # 1 southern yellow pine that is kiln dried both before and after treatment. Kiln drying virtually eliminates the chances of the lumber splitting or twisting. Once the lumber is delivered to the manufacturing facility, it is run through a planer to remove a very thin layer of material. This process removes any imperfections from material transport and handling from the lumber treatment facility to the manufacturing facility. To further protect your investment, the 4" x 4" support posts (which have a tendency to split if used as a single piece) are actually a combination of two 2" x 4"s and a 1" x 4", similar to a laminate beam. This process ensures that there will be no unsightly cracks or splinters running up the main supports of the gazebo. This lamination improves both structural strength & longevity
Q I'm looking for a gazebo for my hot tub. What would you recommend?
A We recommend a 12' x 18' split-style gazebo, which has one rectangular end and one oval end. This gives the classic look on the entrance side (oval) and an excellent squared-off back end for the hot tub. The 12' width is perfect for a large hot tub (8' x 8') with room for walking along the side and plenty of room for any style of cover lifter. Windows are recommended for two reasons: the smoke film window material provides privacy, and the windows provide protection in inclement weather while also creating a steam-like room in very cold weather. The pagoda style roof is desirable, as the venting capability lets the warm air escape.
Q How do I place my order?
A After you have taken the time to peruse the many aspects of the Countryside Gazebos of America website go to the Get A Quote tab and follow the guided process until you have chosen all the options that suit you. Then submit the request and a computer generated Quote will be emailed to you with a picture. Your local Dealer will follow-up you Quote and explain the details & answer any further questions. If you are totally satisfied the Dealer will refresh your Quote and you could close the deal.
Q How do I pay for my gazebo?
A You may pay for your Gazebo using PayPal over the web, arrange an electronic wire transfer, pay by cheque or cash. We accept 50% as a deposit and the final 50% when the contract is complete.
Q How soon after ordering will my gazebo arrive?
A Typically, your gazebo will arrive within two to 3 weeks of placing your order. The exact delivery time may vary, howeverin the busiest times of the year. It is best to plan ahead so that your Gazebo will be installed for your special day.
Q I found a gazebo size/shape/style/option elsewhere online that you don't offer. Can you provide it?
A We can build any Gazebo, but will insist on the same high Engineering standards our designers use for our high quality Gazebos. Our company is a grass roots organization which has originated & updated all it's designs over the past 21 years. In 2008 we manufactured & installed a Gazebo/Pergola combination which was 124' overall. This unit was designned, manufactured & installed within 13 days for a very pleased client. Our skilled craftsman would be pleased to adapt one of our Gazebos or build a complete custom unit.
Q I found an identical gazebo elsewhere online for a lower price. Can you match it?
A It is very important to be well advised on properly Engineered Gazebos to ensure safety & longevity. We will not compromize simply to appear cheaper. I believe that after a thorough investigation you will find our prices competitive if not better than the competition. We look forward to earning your respect & your business.